A few minutes of internet research

I’m using my phone as a modem and wireless router to get my computer on-line these days.   I was walked through the process the other night by two kind, patient, cheerful women in the Philippines.  Using my phone as a “hotspot” eliminates my need to pay a particularly psychopathic “person” called Spectrum $50 a month for very poor, intermittent internet service.  A beautiful thing not to have to deal with Spectrum any more.  

I’ve been angrily lecturing the kind reps for that psychopath at such length recently (over their defense of an invalid $45 service charge that didn’t resolve my spotty internet service and no internet service going on a week) making so great an effort to denounce a monster clearly and without any unpublishable expletives,  that my throat hurts just thinking about those strained lectures to reps powerless to do the simplest things for an irate customer, no matter how right or superficially polite that ranting maniac might have been.

I did have a call back yesterday from a very nice rep for the vicious psychopath. Michele, based in Ontario, Ca. called to make sure I knew the good news that, after only a week or two of arguments about the validity of the invalid charge, they had removed the $45 service charge, since no documentation was produced that I was ever informed of it, let alone that I signed a work order consenting to it.  

It was true, she admitted, that I still have no internet service from them, but the good news is that I’ll also be credited more than $9 for the last five days without internet service.    I told her that was a truly generous credit, particularly from the personification of psychopathy indistinguishable, in its moral core, from Adolf Hitler himself.   I told Michele she sounded like a lovely woman, but that I am very glad to be done doing business with the company she works for.   Spectrum is one of the worst of the worst, infamous nationwide among its cheated customers and fired employees.

I did a quick search for Tom Rutledge, CEO of Charter, the parent company of monster baby Spectrum, the entity I have been being abused by for the last few years.   As everyone knows, the search took less than a second.   I clicked on “images”.  

There he is in the Oval Office with the president, there are the protests against the painfully “smiling” sociopath’s ruthlessly self-serving policies, there he is trying to squeeze out another  human-looking expression.   There he is, with an almost human expression on his face, at a photo op when his company bought Time Warner Cable a few years back for $56,000,000,000.   There he is over a caption about his $98,000,000 salary in 2016, which led all of the nations finest CEO’s by more than 100%.  

There is the president praising Tom, the union buster who wanted unionized technicians to agree to a new contract without health benefits for their families and without a company pension.   Fair is fair, you know?    These parasite workers apparently wanted everything.   The greedy bastard Spectrum technicians went out on strike, 1,800 of them, rather than agree to Tom’s new work conditions.  He hired workers to replace them, guys commies refer to as “scabs”, workers with reasonable, realistic demands, workers who can probably be fired any time on an hour’s notice and who agreed never to strike under any circumstance.

The striking unionized technicians set up a webpage called http://spectrumstrike2017.com/.   They set out the several reasonable reasons they were striking and vowed not to be defeated.   Then they were defeated, as besieged camps have always been defeated, they were starved out.  A visit to their valiant website is a sad reminder of the power of vastly wealthy armies to starve out less powerful resisting armies and civilians with even the most modest of goals, mere survival with dignity.    

Dignity.  SAD!

 

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