As I emailed the New York State Department of Financial Services earlier today:
I have been unable (last night and so far today) to log into the DFS portal where I submitted this complaint yesterday. I was told to email your agency here.
I withdraw complaint CSB-2020-01351366. Healthfirst had nothing to do with this termination of my ACA health insurance. They might have informed me of the impending loss of my insurance, which they knew of for three weeks before it was terminated, although they likely had no legal duty to do so and every business reason not to. My complaint should not go to Healthfirst.My insurance was terminated by the NYSOH, for my own oversight, which remained uncorrected for lack of effective notice of the mistake by NYSOH. I have since been able to correct this oversight and my insurance will be restored effective 5/1/20.Please terminate this complaint.