damn, that’s what this is called…

damn, that’s what this is called…

On October 2, 2018, as the Saudis were luring journalist Jamal Kashoggi to their consulate to execute and dismember him on their sovereign’s orders, just a few days after Boof Kavanaugh slaved over the final draft of his muscular defense against a cabal of well-funded liars trying to destroy his life (and was still sweatily awaiting his confirmation to the nation’s highest lifetime post), Business Insider was quietly publishing a piece about Amazon founder Jeff Bezos’s wealth and his income.
The other day Bezos publicly alleged that David Pecker’s National Enquirer has attempted to blackmail him. Bezos seems to have produced evidence of this blackmail attempt. The alleged blackmail might queer Pecker’s immunity deal with federal prosecutors. Also being investigated are Pecker’s connections to Saudi Arabia [1], the monarchy that murdered and dismembered a (Bezos-owned) Washington Post journalist [2]. If things go badly for Pecker and he loses his immunity, and this threatens the president, the issue will possibly go before Boof and friends on the US Supreme Court for impartial adjudication.
Oh, Jeff Bezos’s income, Business Insider calculated it as $191,000 a minute.
To earn their CEO’s salary for one hour, they calculated, the average Amazon employee would have to work… well, let’s just look at the blurb that comes up near the top of a google search of $191,000 a minute.
Oct 3, 2018 – Per hour, he makes a whopping $8,961,187 million — that’s roughly 315 times Amazon’s $28,466 median annual worker pay.
I didn’t find that original piece on-line, but you can see Business Insider’s calculations and read all about ’em here.
Nothing to add, really, except “USA! USA!!!!”
[1] Saudi Arabia, we all remember, was the first foreign nation Mr. T officially visited as POTUS. You will recall the clips of him stroking that odd glowing orb and doing bearlike movements in that weird sword dance those medieval monarchists did for the cameras, in a nation that routinely beheads those it deems worthy of such punishment.
[2] Not to say, of course, that Bezos owned the murdered journalist, he owns the paper the journalist wrote for, The Washington Post.
A few times a year I get a comment from a friend on something I write and post here. These comments, though always welcome, often strike me as mixed blessings, like this recent email:
Very good. Worthy of publication. You should submit to New Yorker or Onion or …..
I wrote to tell her I was glad she liked it. I realized her enjoyment of my understatement probably depended on knowing every hideous detail of my recent hassle with multiple corporate psychopaths (redundant, I know.) I added that to make the little letter fit for publication it probably needed a little background, a frame like:
The author of this response to his own letter to the CEO of medical insurance company Healthfirst recently received a replacement drug four times the strength of his current dose. This new drug was sent to him in error by Healthfirst’s third party pharmacy CVS Caremark. CVS, during an endless two hour phone call, took no responsibility for their part in the potentially deadly mistake.
The patient/customer knew from a wealth of past experience that in our corporate healthcare system, even under the Patient Protection and Affordable Care Act, even in New York State, an early adopter of Obamacare, there is no regulatory agency that oversees private health insurance companies. He wrote directly to his insurance company’s CEO, Pat Wang, to “alert (her) to the negligence and unresponsive customer care of her third party pharmacy.” It was a mere expression of exasperation, no matter how clearly written or how cogently argued.
The following is the hypothetical response of a CEO with no obligation to respond to anything, outside of a long-shot lawsuit.
Dear Sir [1]:
My assistant is in receipt of your recently emailed complaint about allegedly getting the wrong medication from our third-party pharmacy.
Apparently, in addition to writing long emails of complaint to strangers, you also, fortunately, had the common sense to research the drug that was, you claim, erroneously sent to you. You prudently did this research before taking the drug. As a result you suffered no serious bodily harm, no monetary loss nor any other cognizable legal injury.
You don’t need to be a lawyer (and I am not) to know that without a cause of action, and a viable, filed lawsuit against our company, you are powerless to compel any kind of response from me.
However, on a personal level, let me simply state the sadness I feel for your situation. Clearly, by the minimal level of health insurance you are entitled to under the PPACA, you have not thrived in our system. I suggest a better use of your time would be figuring out the answer to that riddle, you sad fucker.
I hope this addresses the concerns raised in your recently emailed letter. As always, thank you for your ongoing business and please do not hesitate to contact us if you ever feel the need to whine about things beyond anyone’s control.
Yours sincerely, etc.
[1] NO! I’m kidding. She ain’t gonna write back!!! LOL!
Endless, draining worry is bad for your health. Stress makes everything worse. People are said to inherit the propensity to always fear the worst, traits like this are actually passed down generation to generation in the genes, apparently, as we now know from research in the relatively new field of epigenetics. [1] We undoubtedly inherit talents and disabilities from past generations: a good singing voice, physical strength, size, dexterity, courageousness, high blood pressure. We are also, apparently, born with a disposition to be cheerful or pessimistic. Whatever our given birth set-up is, it is greatly influenced by the environment we are exposed to as we develop. The old nature vs. nurture debate.
For our purposes today we are only looking at the environmental end of things, the conditions of the living world we are born into. Endless, draining worry is bad for your health, particularly if it starts with your first memories of life. If you are hungry as a baby, it leaves terrible scars on you (and changes your DNA) for life. If you run a real risk of being shot on your way home from school every day, have classmates die of gunshots from time to time, this will have a negative effect on your overall sense of security and happiness. If you are molested by an adult who tells you God loves you and that your special relationship is a secret between the three of you that must never be revealed, on pain of eternity in hell — it will affect everything about your life going forward. [2]
Adding the stress of unreasonable and unpredictable costs of healthcare, on top of the health concern itself, is a recipe for worse health outcomes every time. This is the only country in the world where virtually every citizen is subjected to this ever possible financial disaster on top of one’s very real medical problem. Unless, of course, the annual interest you earn on your inherited family fortune exceeds the amount of money most of your countrymen will see in their lifetimes.
When you see a doctor for a medical condition, you rely on their expertise in diagnosis and treatment, hopefully leading to a complete cure. If you cannot know the cost of going to the doctor beforehand (as under the current PPACA law), that introduces additional stress. If you can be billed virtually any additional amount after the visit (a practice not specifically proscribed by the PPACA), that introduces even more stress. That increased stress is universally known to negatively affect health outcomes is not acknowledged in the calculations of bottom-line, profit-driven corporate healthcare, the kind we have here in the greatest country upon which God has ever shed Her grace.
I give you a single illustration from my own recent experience. I had a painless symptom, blood in the urine and passing a soft clot the next day, that sent me to the urologist. Several tests were done (and the passive voice used), the final one being the introduction of a long scope into the urethra up to the bladder to give the urologist what he called a “peek into my bladder”. The scope was introduced through that little opening at the end of the penis [3]. The peek into the bladder provided no cause for alarm, there was no sign of cancer there, nor any sign of cancer of the prostate, from what could be seen. These were the only two things I really had to worry about. No cause for the bloody urine was ever discovered, as is true in most cases where these tests are done, but there was no need for me to fear the worst. Late stage cancer of the bladder or prostate was ruled out, I was relieved.
Until, over the next few days, it burned more and more when I peed and the flow of urine became so constricted that it was painful to squeeze out any urine. I’d sometimes struggle to micturate three or four times an hour. At night I began waking hourly with an urgency to go, only to dribble out a few painful drops. I contacted the urologist, who told me I had a urinary tract infection, an extremely rare after-effect of the cystoscopy. He prescribed an antibiotic which quickly relieved the problem. For about a week. Then the symptoms returned.
“He didn’t do a culture?” asked my doctor friend. I was in distress, the urologist had told me the culture would take a few days to come back, so, with my agreement, he took his best guess. It seemed right, until his best guess turned out not to have been the correct guess. Apparently there are a million infections in the naked city. I went to his office in the hospital to piss in a cup and have a urine culture done.
I won’t mention the sickening brownish yellow color of that cup of urine, or the fact that I was forced to carry it around for well over ninety minutes, until I my number was finally called by the lab technician, who asked me to do part of his job for him, while I was there. I unscrewed the top of the stinking collection cup and held it steady as he pipetted the small amount needed. He told me to get rid of it. I should have just left it open on the table to freshen his day, and told him to have a nice day, but I was raised to be more pleasant than that. I waited for another patient to be done in the onesie bathroom and then flushed the disgusting sample and left the hospital, muttering to myself.
A few days later the lab results were in, I had a prescription for the correct antibiotic and the infection and its nasty symptoms were gone within a few days.
So, I had gone to the doctor with a vague medical problem. After tests that were not able to determine any cause, I developed an infection, as a result of one of the tests. The first antibiotic didn’t cure it, I had a further test and the second antibiotic did the trick. Then the fun started, because this is America and the paymasters of healthcare are corporate entities whose only mandate is maximum profit.
The urologist I’d seen the day I left the urine for the culture had not been “in network”, though he worked in the same office as my urologist. My doctor was at another site that day. A series of texts between me, my urologist, his receptionist, the second urologist, resulted in my visit being “under the radar” so I could avoid the $300 or more fee for a visit to an “out of network” urologist, a doctor who did not have a deal with my private health insurance company. Did you follow all of that?
The “out-of-network” doctor was good enough to spend a few leisurely minutes with me discussing my situation, but I was there as a grateful ghost. However, I was a ghost who had also left piss for a lab to find out more about. Who was going to pay for that? Did I really expect to escape paying even my $25 copay?
Ordinarily, the lab work would have been part of my doctor’s visit, since it was necessary to proper diagnosis and treatment. The hospital would have billed my insurance company $400 (or whatever their price is for the service) and my insurance company would have paid the contractually agreed rate of $37.50 (or less). Since this particular hospital (Columbia) is the most virile psychopath I’ve ever received medical services from, I would also, even after paying my copay for a regular visit, normally be sent a bill for the remaining $362.50.
This practice is called “balance billing.” It is not strictly permitted, but neither is it explicitly illegal. Since no law prevents it, and nobody regulates the practice (by design of the Patient Protection Act, in cooperation with NY State lawmakers) the corporation sends out perhaps a million of these improper bills a year. If even 25% of anxious patients pay, fearing for their credit scores, cowed by the letters from collection attorneys that always follow unpaid bills, well, that 25% is a pretty nice chunk of change. Especially since insurance companies are typically such cheap chiselers. My $88,000 treatment for kidney disease a few years back? The hospital who provided me that excellent drug was paid perhaps 20% of the sticker price.
Because I was necessarily identified as the ghost who had pissed in the cup, to determine what exact infection I had contracted at the hospital weeks earlier, my insurance was not involved in the negotiations over the lab fee. You get how this works? I hadn’t had an actual visit, paid my $25 copay and so the visit had nothing to do with my insurance company. The hospital was now legally entitled to collect the entire lab fee from me, you see, because my visit was not conducted under my insurance.
For this reason, I never open the bills from those fucks, they are on a large pile next to my kitchen table. Once in a while, after they call to pester me about paying an invalid bill, I contest one of their bills and my insurance company makes it go away, as the contract between private hospital and private insurance company requires, but I am generally too weary and disgusted to open the bills. They only aggravate me.
This mostly unregulated private for-profit healthcare system is responsible for the deaths of countless Americans every year and vastly increasing the stress on millions more. If the bills for medical care, even if you buy medical insurance, can put a major financial bite on you, or even, in cases of “high deductible” plans, bankrupt you, cause you to lose your home, your life savings — what kind of medical care is that?
It is corporate medical care, bitches, the best in the world, and you can all suck on its bottom line here in America the beautiful. Go to move France, Germany, Canada, Japan, England, Finland, Iraq (free universal health care under evil dictator Saddam, probably not that way today, under American tutelage [4]) and get all the uncomplicated healthcare you want, if you don’t want to live, in unlimited liberty and free from government coercion, in the greatest country the world has ever known.
Oh, by the way, shortly after my ghost visit to the urology department I got this letter, from Columbia Urology, which begins:
Dear Eliot,
[1] smell check will not let go of that word, which it claims is misspelled. It did not correct my misstatement, which I correct now:
[2] I deleted this paragraph:
Now, clearly, I seem to be fixing to grind the same ax I often grind, take a few swings at the twin strawmen eradicable intergenerational poverty and the untouchable privilege of obscene hereditary wealth. I am coming at it from a specific angle today, and should probably have dispensed with the little intro above, (and even this little aside), because this piece is actually about the additional harms introduced for patients when additional stress is heaped onto medical treatment, but here we go.
[4] read all about it, countrymen, freedom on the march:
Dear Sir [1]:
My assistant is in receipt of your recently emailed complaint about allegedly getting the wrong medication from our third-party pharmacy.
Apparently, in addition to writing long emails of complaint to strangers, you also, fortunately, had the common sense to research the drug that was, you claim, erroneously sent to you. You prudently did this research before taking the drug. As a result you suffered no serious bodily harm, no monetary loss nor any other cognizable legal injury.
You don’t need to be a lawyer (and I am not) to know that without a cause of action, and a viable, filed lawsuit, against our company, you are powerless to compel any kind of response from me.
However, on a personal level, let me simply state the sadness I feel for your situation. Clearly, by the minimal level of health insurance you are entitled to under the PPACA, you have not thrived in our system. I suggest a better use of your time would be figuring out the answer to that riddle, you sad fucker.
I hope this addresses the concerns raised in your recently emailed letter. As always, thank you for your ongoing business and please do not hesitate to contact us if you ever feel the need to whine about things beyond anyone’s control.
Yours sincerely, etc.
[1] NO! I’m kidding. She ain’t gonna write back!!! LOL!
The lying bully who, one must assume, told his ultra-right wing nominee, during the nominee’s day long visit to the White House immediately prior to the hearing where Christine Blasey-Ford testified, to fucking man up and face down the women accusing him of serious impropriety if he wanted to be on the Supreme Court, showed his great compassion during the State of the Union by attacking states who have enacted laws to protect a woman’s right to abortion. He described the monsters in New York who recently cheered in delight (according to POTUS) a new law protecting the horrific practice of ripping beautiful babies from their mother’s wombs moments before birth, depriving these living, feeling, beautiful babies of ever getting to share their love and their dreams with the world.
This is a well-worn right wing pander to religious Christians who believe abortion is murder, no matter what– even to save the life of the mother– and vote en masse for politicians who speak this clear “Pro Life” language. I doubt that any woman ever decides to have an abortion casually. It is likely a wrenching decision each time, more so in a late term abortion when the decision must be excruciating. Of the 1% of abortions that are late term, virtually all involve extreme danger to the life of the mother or fetal anomalies that ensure the newborn will not survive. Yet, for the pandering partisan, the question is always starkly black and white, reduced to an immutable religious belief, the direct command of Jesus Christ himself. God has spoken about the eternal souls of the unborn, who will spend eternity in hell unless born and baptized. As for those precious souls after they’re born, well, you bitches are kind of on your own. As the icon Ronald Reagan famously said “the right to life ends at birth.”
The president advocated for these feeling, beautiful babies, as we’d want anyone to, in the abstract like that. “Let us work together to build a culture that cherishes innocent life,” somebody wrote for the president and he delivered the line to thunderous applause. When the applause died down he added another nicely written line: “and let us reaffirm a fundamental truth, all children, born and unborn, are made in the holy image of God.” As always with this president, there is the jarring and obvious disconnect. The lives, rights and feelings of “illegal” children forcibly separated from raping, terrorist, drug smuggling parents at our southern border, well… that’s totally different, nothing innocent, cherishable or holy about those alien invaders.
Though he didn’t mention those traumatized children of asylum seekers, for obvious reasons, his position is well known: those fucking animals need to be kept in cages, while good Christian fetuses must be protected from blood thirsty “humanists” at all costs (though until recently branding himself as a conservative Trump supported a woman’s right to choose, oddly enough). The young alien children locked up in warehouses are just getting what they deserve. Same for those little fucks in Yemen dying of preventable diseases and malnutrition — Saudis pay a lot of money for American weapons, BILLIONS, it creates millions of American jobs! Same for poor kids here, they should have had the sense to be born to rich families!
The lying nominee, one Boof (“flatulence”) Kavanaugh, who artlessly equivocated about Rowe v. Wade being settled law, predictably voted yesterday to uphold a Louisiana law, almost identical to a Texas law held to be unconstitutional in 2016, that would have made abortion all but unavailable to poor women in Louisiana (rich ones can always fly to a neighboring state or country where the procedure is legal and safe). When the new voice of reason on the Supreme Court, corporatist Chief Justice John Roberts, joined the four non-Federalist Society endorsed justices in finding the anti-abortion law does not yet meet constitutional standards, Boof wrote the dissent. Should be an interesting read.
I have many reasons for hating fucking Boof. For one thing, he’s a prevaricator. That is, a person who speaks falsely, a liar. a person who speaks so as to avoid the precise truth, a quibbler, an equivocator. He engaged in cant, misdirection, cavil, ad hominem attacks, glaring silences as the clock ticked, partisan rants, tears. He invented new definitions for things he was embarrassed about on his prep school yearbook page, like “boof” (the practice of imbibing alcohol through a tube placed in the rectum — or, as he defined it, flatulence) and “devil’s triangle” (sex involving two men and a woman, or, in his words, a drinking game involving three tiny shots of beer, you know, senator, like Pope, Donkey, Whore, or Tits and Two Dicks?). He explained that claiming to have banged Renata (a signatory of the letter from affluent women attesting to his impeccable character) was actually a reference to how proud and honored he’d been to have chastely danced with her once and been allowed to give her a kiss (she hotly denied this).
And, sure, he quietly passed out from beer, just beer, like anybody does. He remembers everything, he said confidently, 100%. He was never a black-out drunk or had any kind of drinking problem. Were you a black-out drunk, senator bitch? My fucking wife is a Christian, OK?!!!
As for the traumatized woman who, with nothing whatsoever to gain and everything to lose (and who, along with her family, has paid a steep personal price), testified about his traumatizing behavior, well… she was just part of a calculated, orchestrated, well-financed Clinton-backed cabal of extremists who hate him because he loves God and his family and doesn’t believe any of that godless crap they preach. As for the official Catholic publication in America removing their endorsement of him, or the similar American Bar Association position that, in light of these serious allegations, Boof needed to remove his name from nomination– George fucking Soros!
Boof Kavanaugh is the personification of pugnacious, whining, unaccountable privilege. Just like the man who provocatively nominated him ahead of many equally qualified ultra-conservative candidates who were not also complete assholes. Then, when multiple credible accusations about his character and judicial fitness were raised, the man who nominated him did the only thing he knows how to do: double down. Boof then did the best he could to angrily convince the country, in a strikingly petulant and nonjudicial manner, that he is not exactly what he strongly appears to be. He only had to convince a couple of Republican senators, actually, and he did “at least a good enough job” (as he said about his testimony before Soros and co. hired this liar for hire to smear his good name) to get a narrow, party line nod.
It is more likely than not that a collegiate Boof drunkenly thrust his dick in a woman’s face at a party in Yale — the FBI never enquired or talked to the many witnesses who came forward to talk about the incident. It seems probable that Boof and his friend Mark, another committed beer drinker, while in their elite prep school, locked a younger teenager in a room and groped her while drunkenly trying to remove her clothes. He fell off her at one point and she made her escape, amid the uproarious laughter of her gleefully inebriated attackers. His face drunkenly hovering over her’s and this laughter are indelibly imprinted on this now adult woman’s hippocampus. Nobody who heard her testify believed that she was lying. The only out was a lie about her being paid to spin a false story by those who hate our freedom. Boof wrote the speech about that himself, laying out the vast partisan conspiracy against him, vicious people intent on destroying his life.
Boof writes the dissent in support of the first anti-abortion law to come before him on the Supreme Court. A woman has no rights to abortion in Louisiana because, blah blah blah. The constitution says so. So does Jesus Christ himself. So do I.
Once our corrupt, lying president is out of office, however that comes about, his angry turd will remain on the bench of the Supreme Court for the rest of that young turd’s life. What do we do about that?

“The passive voice should be avoided,” we are told by those who use the thing they warn against to warn us of things. The passive voice states things in a neutral sounding way — as if they just happened, not as if somebody affirmatively did the thing being passively described. First year law school students are taught that there is only one situation in which it is desirable to use the passive voice, making an argument to defend a guilty client.
If your client has without question done wrong, use the passive voice to describe the wrongdoing. He stabbed somebody, and this is a fact you can’t argue away; to maintain your credibility as his defender you must admit it. So use the passive voice, in passing, to admit this damaging fact while defending him. Law students are instructed, in a case like this, to bury the unavoidable admission in the middle of a paragraph otherwise favorable to your client, and phrase it in the passive voice. “…the victim was stabbed with my client’s knife…” reads much better than “admittedly, my client repeatedly stabbed the victim”.
The passive voice is used reflexively in such situations by ordinary citizens, it is ubiquitous in non-apologies. It phrases a reality in a way that puts no emphasis on who did what, places no blame or burden on anyone for their actions. Refer to the hurtful incident as “that thing that happened”, a misunderstanding, not something anyone did to anyone. Shit happens, asshole!
Jeremy Scahill, in today’s Intercepted podcast, illustrating longtime US callousness about killing civilians anywhere, played a clip of anti-fascist Trump resister former Secretary of State Madeline Albright (then US Ambassador to the UN) talking about the dire US supported sanctions against Iraq. The sanctions, started under recently lionized president George H.W. Bush and continued for 13 years by Bill Clinton and Bush II, until after the second U.S. invasion of Iraq, had disastrous effects on the people of Iraq, though they had little effect on the rulers and the wealthiest Iraqis.
Wikipedia: High rates of malnutrition, lack of medical supplies, and diseases from lack of clean water were reported during sanctions.[27] In 2001, the chairman of the Iraqi Medical Association’s scientific committee sent a plea to the BMJ to help it raise awareness of the disastrous effects the sanctions were having on the Iraqi healthcare system.[28]
It appears undisputed that per capita income of Iraqis fell by more than 80% during the first few years of sanctions, and that most Iraqis were rationed 1,000 calories of food a day, good for weight loss, bad for overall health, particularly the health of growing children. There was also a high incidence of diarrhea in children, never a good indicator of a child’s prospects. [1]
In answer to Lesley Stahl’s “loaded” question about the sanctions on a May 12, 1996 segment of CBS’s 60 Minutes (a question that used the passive voice) then Ambassador Albright gave a reply she quickly regretted giving on national TV.
Stahl: We have heard that half a million children have died. I mean, that’s more children than died in Hiroshima. And, you know, are… is the price worth it?
Albright: I think this is a very hard choice, but the price, we think the price is worth it.
Of course, it turns out we were dealing with master propagandist Saddam Hussein who shamelessly, grossly inflated the child death totals. It is likely that less than half that number of children died, probably less than a quarter of that inflated total, perhaps no more than a tenth of that horrific number. Notice that the previous sentence nonchalantly uses the passive voice, the children simply “died”, nobody did anything to them.
It is likely that as a result of the UN Security Council sanctions, backed by US military support, even less than fifty thousand Iraqi children were killed. To put it more clearly: we probably killed far fewer than 50,000 Iraqi children, directly or indirectly. Other estimates and three later UN studies put the number much, much lower, even suggesting that no additional children were killed by the crippling sanctions.
Besides, everybody knows Saddam was a fucking liar! Madeline Albright said she’d been ambushed by Lesley Stahl (who won an Emmy for that segment) and used to spread Saddam’s unconscionable propaganda.
Say the UN sanctions enforced by US military might had killed a mere thousand Iraqi babies. That discounted price would be worth it, wouldn’t it? Especially in light of the great benefits achieved by the sanctions. Believe that and I’ll tell you who you voted for in 2016 (either candidate, actually).
I made the mistake of listening in on some of the president’s rambling, predictable State of the Union speech last night. What shocked me was the continual roar of the crowd in Congress. The roar was continuous, a wave as irresistible as the frenzied cheering at one of Trump’s exciting campaign rallies. I was half-waiting for a chant of “Seig Heil!” to break out, because that’s how ecstatic the crowd sounded, rising to roar their approval of even the most dubious claims the practiced liar was making.
Then the president modulated his voice into its most conciliatory sounding tones to announce the record number of women in the US workforce, including the record number of women who had been elected to Congress (most of them running hard against his policies and him personally). The crowd of government officials went wild. The newly elected women, most of them dressed in white and sitting in a bloc, rose to acknowledge the indisputable fact that women, who the president stated work in 58% of the new jobs created in America last year, now comprise nearly 23% of the federal legislature.
Then, as the women stood, it happened. The chant began, as robustly as at the most passionate Trump rally in the shattered heart of Trump country. Our elected officials began a full-throated chant of “USA! USA!” and I felt the vomit rising in my throat, had to shut that shit off. As I walked I began to wonder how many Venezuelan children are going to have to die so that we can have freedom on the march again?
[1] Wikipedia: Shortly after the sanctions were imposed, the Iraqi government developed a system of free food rations consisting of 1000 calories per person/day or 40% of the daily requirements, on which an estimated 60% of the population relied for a vital part of their sustenance. With the introduction of the Oil-for-Food Programme in 1997, this situation gradually improved. In May 2000 a United Nations Children’s Fund (UNICEF) survey noted that almost half the children under 5 years suffered from diarrhoea, in a country where the population is marked by its youth, with 45% being under 14 years of age in 2000. Power shortages, lack of spare parts and insufficient technical know-how lead to the breakdown of many modern facilities.[29] The per capita income in Iraq dropped from $3510 in 1989 to $450 in 1996, heavily influenced by the rapid devaluation of the Iraqi dinar.[29]
Iraq had been one of the few countries in the Middle East that invested in women’s education. But this situation changed from the late eighties on with increasing militarisation and a declining economic situation. Consequently, the economic hardships and war casualties in the last decades have increased the number of women-headed households and working women.[29]
Pat Wang
CEO Healthfirst
100 Church Street
19th floor
New York, NY 10007
Dear Ms. Wang:
I am writing to call your attention to the negligence and unresponsiveness of Healthfirst’s third party pharmacy, CVS Caremark. They sent me a new medication four times the strength of the prescribed dose they have been sending me for years. They took no responsibility for their mistake, their customer service was unresponsive.
After two hours on the phone with them Monday, and their unkept promise to call me back immediately to resolve their potentially deadly error, they cited internal policies to your rep on Tuesday and refused to correct their serious error in dispensing a blood pressure lowering drug four times the strength of my prescription. CVS at one point offered to file a grievance against Healthfirst, for reasons I still can’t fathom.
When I called the next day to get Healthfirst’s help with the pharmacy issue Nadine (who was wonderful, if powerless) called CVS. CVS told Nadine that it is the patient’s sole responsibility to contact the doctor and have the doctor correct the erroneous prescription CVS recently requested from him (my current medication is apparently unavailable) and filled without checking that it was four times stronger than the dose of Irbesartan I have been taking for several years.
CVS mailed me a ninety day supply of a drug I never heard of, Losartan Potassium, in a 100 mg dose. I called CVS, who, after forty minutes, mostly on hold, explained that the blood pressure medication Irbesartan is currently unavailable. They eventually pointed me to a letter in their packet explaining that they’d contacted my doctor informing him of its unavailability. Their letter misstated my current dosage as 150 mg, twice the 75 mg. I take daily. More than one CVS rep argued with me about my dosage, insisting it was 150 mg though they’ve been sending me 75 mg pills for several years.
My doctor idiotically compounded CVS’s mistake by prescribing a 100 mg dose of the alternative, Losartan. It turns out this dose is the equivalent of 300 mg (or four times) the 75 mg dose of Irbesartan I take. Carelessly dispensing a much higher than prescribed dose of any drug is a serious, potentially lethal, mistake. As far as I know taking a quadruple dose of blood pressure lowering medication can cause a sudden, radical drop in blood pressure, resulting in loss of consciousness, a fall and possible serious injury.
The pharmacist at CVS at one point told me to just take the pills because my doctor had prescribed them. Responding to my follow-up question she looked up the equivalence of the two drugs and saw that 100 mg of Losartan is four times the dose I take to control my borderline high blood pressure. I verified this. My doctor should have prescribed 25 mg of Losartan, CVS should have known this; it would have taken CVS thirty seconds to verify it as it did when I asked the pharmacist to compare the two drugs.
I am aware that there is no regulatory agency in New York State that hears complaints about errors, even potentially deadly ones, by medical corporations operating in New York State. Nadine took my “complaint” and regretted I could not receive a copy of it, or even know if anyone ever reads it. She assured me that somebody would read her version of my complaint. I told her I would bring the matter to your attention. Your response is requested and will be appreciated.
Yours sincerely,
Adolf
Obama was a restrained, smart, charming, president, and a sell-out, the dictionary definition of a neoliberal [1]. His great legacy is a first, conservative step toward ensuring affordable healthcare (private health insurance, actually) for millions more Americans than had access before his Romneycare revolution took place. Many millions of Americans are still not covered by Obama’s embattled Patient Protection and Affordable Care Act, but record profits for the health insurance, hospital and pharmaceutical industries continue to be raked in.
There’s always a trade-off, in democracy, as President Obama reminded us, between the Good and the Perfect. The ACA is, we’ll agree, good, if graded on the curve in a nation whose laws are written by corporations, living people just like you and me.
Because my healthcare plan level is chosen for me, based on my fixed income 167% the poverty rate (I have a choice of private insurance company only, not plan), I receive my prescription drugs from a gigantic nationwide corporation called CVS Caremark. The drugs are mailed to me from out of state, most recently from San Antonio, Texas. I got an email recently telling me that my blood pressure medication, Irbesartan 75mg, was on its way to me by USPS. The package arrived a week later. It contained a ninety day supply of Losartan Potassium 100 mg.
I never heard of the drug. Never ordered it. Never received any notification about it. The bottle of pills appeared to have been sent to me in error.
So I called CVS, the corporate person who sent me the drugs. There was the ordinary hold time during which I was informed how important my business was and that all of their representatives were busy helping other customers and that my patience was appreciated. About ten minutes in I got to tell my story to a human rep for the first time. She offered to file an internal grievance against my insurance company, Healthfirst. I declined her kind offer, explaining that Healthfirst had nothing to do with this CVS cockup.
She asked me to hold a few times, and each time I heard a loop of schlocky jazz blues in G, about six bars, over and over. The first receptionist, who, obviously, couldn’t help me, asked if I’d please hold to speak to the pharmacy directly about my pharmaceutical question. That hold was about fifteen minutes. The rep checked in with me every two minutes, as she said she was required to do. We became almost friendly after the first four or five times, she was always a welcome relief from the endless loop of shit muzak. I eventually got a laugh out of her with a dry comment about groovin’ to the muzak loop.
I eventually get to tell the story a second time to someone named Joe at the pharmacy. At this point I am about thirty-five minutes into the call and almost done. Or so I fondly believed. I tell Joe the story again, ask him why I’d been sent Losartan Potassium 100mg instead of Irbesartran 75mg. He asks me to please hold for a moment and then gets more information, as the loop plays again, over and over.
Joe informs me there has been a recall on Irbesartan and they tried to get the pills in a higher dose, which I could have cut in half, but that dosage too was out of stock. He wasn’t sure why the Losartan Potassium 100 mg. got mailed to me, could I please hold?
The muzak loop in G turned out to be impossible to override, so I put the phone on speaker. On this higher level of customer care there was apparently no rule that the reps had to check in every two minutes. Ten minutes passed grooving to the idiotic loop.
Joe eventually came back on to tell me that my doctor, whose name was on the paperwork from CVS, had prescribed Losartan, five days ago. I asked if the 100 mg. of Losartan was equivalent to 75 mg. of Irbesartan, the dose I have been taking for several years. He told me my dose of Irbesartan is 150 mg. I told him I was reading from the label of the current bottle of Irbesartan 75 mg., and the bottle before that one. He asked me to hold while he got the pharmacist on the line.
“They told me you were the pharmacist,” I said.
“I am the pharmacy tech,” Joe explained. Any questions related to pharmaceuticals could only be answered by the pharmacist, would I please hold.
Now I was an hour into the call and starting to be affected violently by the loop of muzak, those cliched jazzy licks being played over and over and over. Ten minutes later the pharmacist, who almost immediately revealed herself to be an actual imbecile, picked up the phone. Blessedly the muzak loop stopped, but I was entering an even worse loop.
I told the story for the third time, asking why I had not been notified about this new medication. She asked me to hold, and a few minutes later, when she picked up, told me I should take the new pills my doctor had prescribed. She claimed to have all the paperwork in front of her, told me she would send me a copy. She told me, again, that my dose of Irbesartan was 150 mg. (twice what I take) and that the new drug is very similar to the one I was taking and the dose was equivalent. I explained to her again that my dose is 75 mg. She told me that she was looking at the paper, that she would send me a copy.
My phone is smart, if annoying. It was counting the minutes. I was now up to 70 minutes. She told me that she was sorry for my confusion, and how long I’d been on the phone and that if I could hold for just one second, she’d get her “leader”, who’d be able to help me.
That one second hold lasted exactly ten minutes. Her leader had told her that the problem was my doctor, not CVS. While on hold I’d read the paperwork, six pages, arranged helter-skelter, the “cover letter” was the last page, tucked behind the Mail Service Invoice/Receipt with the credit card charge, page two of the personalized medical warnings for Losartan, followed by page one, which brought up numerous concerns about Losartan for me individually, followed by a generic sheet about setting up automatic refills and a generic Mail Service Order Form. The last page was the cover letter which stated:
YOUR MEDICATION ISN’T AVAILABLE AT THIS TIME
We can’t send your prescription for IRBESARTAN TAB 150MG because it’s not available at this time
WE CONTACTED YOUR DOCTOR
Your doctor told us to change your prescription to LOSARTAN TAB 100MG.
The pharmacist argued again about my dosage. I asked her what 100 MG of Losartan was equivalent to in Irbesartan. She told me Losartan comes in three strengths, 25 MG (equal to 75 MG Irbesartan) 50 MG (150 MG Irbesartan) and 100 MG (300 MG Irbesartan).
I was only ninety minutes into this conversation and already starting to lose my patience. I asked her to explain how a pharmacist can send a patient a pill that is four times the therapeutic dose he is taking. She seemed insulted by the question, like she felt unfairly blamed for the corporation’s error. She was oddly noncommittal, barely communicative.
I began to raise my voice, telling her what would likely happen if I took a quadruple dose of a blood pressure lowering pill. I would probably pass out, as I had once while briefly taking a double dose of irbesartan as part of my treatment for kidney disease. She told me to stop yelling at her, she’d already apologized, and besides, it was my doctor’s fault, not CVS’s. Then she asked me to hold for a second, she would get somebody who could help.
The second one second hold went on for almost fifteen minutes. Someone named Irina picked up the phone. I told Irina that CVS had negligently and without notification dispensed me a pill four times the dose of my prescription. I informed her I’d already been on the phone for an hour and forty-five minutes. I said I needed to get her assurance that CVS would get the correct prescription from my doctor tomorrow, overnight the pills to me and reverse the charges on my credit card. We talked about this for a few moments, she told me she understood and then asked me if I wouldn’t mind, please, if she placed me on hold for just a moment while she spoke to her supervisor.
It was going on two hours, the timer on my phone read 1:59. I told her it was not reasonable to ask me to hold again, when she was the fourth person I’d been forced to hold for in an already two hour phone call to resolve their error. I gave her the thirty second version of why the corporate personality is psychopathic; interested only in gain to itself and deniability of all responsibility. I told her I needed her assurance that CVS would honor my reasonable request to have the correct drug expedited to me and that I’d be on my way. She told me unfortunately that she’d need to get her supervisor on the line, it would only take a few moments. I convinced her to have this wizard call me back. She promised I’d have a call within a very short time.
Naturally, there was no call from anybody. Good thing I’m getting medication for my slightly elevated blood pressure, eh?
[1] a neoliberal is a wealthy politician or donor who supports all socially liberal causes: nondiscrimination, a woman’s right to an abortion, sensible gun control, environmental regulations (within reason), equal pay for women, homosexual and transexual rights, the right to a public education, a social safety net, a merciful immigration policy, particularly for refugees fleeing violence, even affordable health care. At the same time, neoliberals are financially conservative, corporatist, committed to preserving a lucrative, if unfair, status quo protective of the financial services industry and the stockmarket-based casino of the “free market” economic structure as it exists.
The road to hell is paved with the bones of these benevolent motherfuckers, since all of their good intentions are negated by their continual justification of war (very profitable, apparently) and the brutal poverty that results from an economic order protective, above all else, of the liberties of the super-wealthy, the chosen elite who, in most cases, were the shrewd inheritors of vast fortunes.